Important Notice about your Supra Key

On Monday, April 20th, Supra is deploying an update to your Supra key that will enhance the security of the Supra system. New firmware will be delivered to your key using the method below – depending which type of key you use.

DisplayKEY (the little black box)

The update will be delivered during a nightly eSYNC. To ensure that your key receives the update, place your DisplayKEY on the cradle for its nightly update. During the next week, your DisplayKEY firmware will automatically update. During this firmware update, the sync may take up to 40 minutes to complete.  MAKE SURE YOUR PC DOESN’T HIBERNATE or go into ‘Sleep Mode” during the process.  Keys that have been interrupted in the process have had to be replaced in some instances.

To verify your DisplayKEY has the updated firmware:

  1. Press Enter to turn on your DisplayKEY.UpdatedKey
  2. Scroll to the ERROR CODES menu option and press ENTER.

The version displays for a few seconds before the recent error codes display. If the version number is 9.3 or higher then you have downloaded the update. (Here’s a pic of an updated display)

Supra® eKEY® app for Android™, Apple®
(If you haven’t tried the “free” app on your smartphone, be aware there are additional charges of $16.40/mo paid directly to Supra, plus adapter/fob costs. Click here to see if your device is compatible.)

Updates to the Supra® eKEY® app for Android™, Apple® and BlackBerry® are available from their respective app stores. If you haven’t already done so, update your eKEY app by downloading the latest version from your app store.

To verify that you have the updated version, please take the following steps:

On an Apple device:

  1. Open the eKEY app
  2. Select the About icon

The version is displayed. If the version number is 2.0.0 or higher, your eKEY update is complete.

On an Android device:

  1. Open the eKEY app.
  2. Select the About icon

The version is displayed. If the version number is or higher, your eKEY update is complete.

If you have any questions about this update, please contact our call center at 800-394-5002.

WVMLS Members Enjoy Top-Rated MLS System

WVMLS continues to bring its’ Member/Owners the best MLS system on the market…

For the 3rd year in a row, the Paragon MLS system was rated the top MLS Product by Clareity Consulting in their annual survey. According to Clareity’s blog…

“The purpose of the study was to learn more about MLS customer satisfaction and key metrics that affect it, including system performance and availability, technical support, vendor responsiveness, and communications. As in previous years, this year’s survey report focused on the basic, important questions that MLS executives ask each other when performing reference checks during the system selection process”

The information-rich Paragon database, along with it’s top-notch CMA, Contact Management, and searching portals, combined with it’s user-friendly interface makes it the best MLS product out there. Click here to download the full report.

Share the WVMLS Mobile App with your Clients

Now you can “Invite” your customers to use our cool Mobile App, and all their listing inquiries will come back to YOU…

   1)  Download Goomzee from your App Store (iOS) or Google Play Store (Android)  

(Note…while the awesome Goomzee app is available for Android devices, the “Share” feature has not yet passed their multi-version OS testing gauntlet yet.  Stay tuned!)

   2)  Log in with your Paragon Username & Password

   3)  Go to the “My Account” section and click “Share App.” Create a contact or choose an existing one, and your contact will get an emailed invitation code with a link to download the app. Be sure to encourage your clients to use the “invite code” which gets them access to all the WVMLS listing info, cool mapping capabilities, and much more! 

Zillow Pulls Contract from ListHub

For years, WVMLS Members have had their listings automatically forwarded to all the top Real Estate websites, including Zillow and Trulia, through our relationship with ListHub.

Zillow has announced that their contract with ListHub will not be renewed this year. Automatic listing transmission will cease in April of 2015. This means your active listings will no longer appear at unless you send them there yourself (direct partnership with Zillow) or you request a WVMLS IDX feed.

NOTE:  Since Zillow acquired Trulia in February of this year, Trulia will cease to be fed by the existing ListHub data pipeline as well.

What Are Members To Do?  If you don’t want your listings at Zillow or Trulia after April 7, do nothing. If you DO want them there, do the following:

1) If you’re a licensee, talk to your Principal Broker (WVMLS Designated Member.) He/she must approve your decision.

2) If your Principal Broker is on board (or you are the WVMLS Designated Member,) Contact us at to get the paperwork started. If you do this before March 15th, there should be no interruption in your Zillow/Trulia feeds.

Property Crime in Salem/Keizer

Criminal Targets Vacant Properties… Is Yours Included?

One of our Members got quite a surprise recently when removing a lockbox from a newly sold listing…the vacant property was being occupied by a squatter. The property had been trashed, and police also found a hand-written “manifesto” of other listed properties – most of them vacant – which may represent future targets. (The listing brokers have been contacted.)

WVMLS Members are urged to check on their vacant listings. And check them often!

It’s important to note that these situations must be handled carefully.  Get the police involved immediately!

Here’s a comment about “squatters rights” by one of our brokers:

“If a notice to evict or an FED is served then it could take months to get them out.  This requires a civil process involving the courts. [if you find someone has illegally entered your listing] …The police must be called immediately and charges pressed by the owner for breaking and entering.  The police will then notify the squatter that they have to be out in 15 minutes.  The owner must then move all the personal belongings to a storage unit and the offending squatter have a time frame to get their belongings from the storage unit.”